Terms of Service
1. About the App
Processed is a mobile application operated by Reev Tech Inc. that provides information about food and food ingredients based on general food-science principles and publicly available food information, including the NOVA processing-level classification system. The App lets you scan product barcodes, analyze photos of meals and ingredient lists, and keep a food diary.
Results generated by the App — including those produced with the help of third-party artificial-intelligence providers — are intended only as a general guide. They do not constitute professional health, medical, nutritional, legal, or financial advice, diagnosis, or treatment.
2. Acceptance of Terms
By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy and any future modifications. These Terms apply to all aspects of the App, including its use and any related services such as customer support and updates. If you do not agree to these Terms, do not use the App.
3. Eligibility & Accounts
- You must be at least 13 years of age to use the App. In the European Economic Area and the United Kingdom, where the applicable minimum age of digital consent is higher (up to 16), you must meet that age or have the consent of a parent or guardian.
- To access certain features you must create an account using a supported sign-in method (such as Google or Apple). You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it.
- You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.
4. Licence to Use the App
Subject to these Terms, Reev Tech Inc. grants you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the App for your own personal, non-commercial purposes. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to extract the source code of the App, except to the extent this restriction is prohibited by applicable law.
5. AI-Generated Information & Food Analysis
The App uses third-party artificial-intelligence providers — currently OpenAI, Anthropic, and Google — to help analyze the meals, ingredient lists, and text you submit. When you use these features, the content you submit (including photos and descriptions) is transmitted to and processed by these providers on our behalf, as described in our Privacy Policy.
AI-generated results are produced automatically from generalized data and may be incomplete, inaccurate, or not suited to your individual circumstances. You should not rely on them as your sole basis for any personal, medical, legal, or financial decision.
6. Medical & Nutritional Disclaimer
The App does not provide medical advice and is not a substitute for professional healthcare advice, diagnosis, or treatment. The guidance it provides is based on generalized data and may not account for your individual health conditions, allergies, or dietary needs. Always consult a qualified healthcare professional before making health- or diet-related decisions. Never disregard professional medical advice, or delay seeking it, because of information you received from the App. If you think you may have a medical emergency, contact your doctor or emergency services immediately.
7. Accuracy & Reliability of Information
The information provided by the App, including AI-generated information and product, ingredient, allergen, and nutrition data, may contain errors or omissions and may not be current. It should not be solely relied upon for any personal, medical, legal, or financial decision. You are encouraged to independently verify any information before relying on it, and to read product packaging directly for allergen and ingredient information.
8. Subscriptions, Purchases & Auto-Renewal
- The App offers an optional paid subscription ("Premium") that unlocks additional features. Subscriptions are sold and processed through the Apple App Store or Google Play and managed using our subscriptions provider, RevenueCat.
- Auto-renewal. Subscriptions automatically renew at the then-current price for the applicable period unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
- Managing and cancelling. You can manage or cancel your subscription at any time in your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
- Refunds. Purchases are handled by Apple or Google, and refunds are subject to their respective policies. We do not separately process payments or store your payment-card details.
- Prices, features, and subscription terms may change; we will give notice of material changes where required by law.
9. User Content
The App lets you submit content such as meal photos, ingredient photos, descriptions, and feedback ("User Content"). You retain ownership of your User Content. You grant Reev Tech Inc. a worldwide, non-exclusive, royalty-free licence to host, store, process, and use your User Content for the purpose of operating, providing, and improving the App, including transmitting it to the AI providers described in Section 5. We may use de-identified and aggregated content to evaluate and improve the App, as described in our Privacy Policy.
You represent that you have the rights necessary to submit your User Content and that it does not infringe the rights of others or violate any law.
10. User Obligations & Acceptable Use
You agree to use the App responsibly and to refrain from any unlawful or prohibited conduct, including but not limited to:
- using the App for any illegal purpose or in violation of any applicable law;
- infringing the intellectual-property or other rights of any person;
- uploading content that is harmful, abusive, or unlawful;
- attempting to disrupt, overload, reverse-engineer, or gain unauthorized access to the App or its systems; or
- using automated means to access or scrape the App without our permission.
11. Intellectual Property
The App and its content, features, design, logos, and trademarks are owned by or licensed to Reev Tech Inc. and are protected by intellectual-property laws. Any third-party copyrighted material, logos, or trademarks appearing in the App are used under licence or as otherwise permitted by law, and their use does not imply endorsement by or affiliation with those entities. Except for the limited licence granted in these Terms, no rights are transferred to you.
12. Third-Party Services & App Stores
The App relies on third-party services (including Apple, Google, Firebase, RevenueCat, and the AI providers named above) and may link to third-party content. We are not responsible for the practices, content, or availability of those third parties, and your use of their services may be subject to their own terms.
If you obtained the App through the Apple App Store or Google Play, you acknowledge that these Terms are between you and Reev Tech Inc. only, and not with Apple or Google. Apple and Google are not responsible for the App or its content. Apple and Google, and their subsidiaries, are third-party beneficiaries of these Terms and may enforce them against you. You agree to comply with the applicable app-store terms of service.
13. Disclaimer of Warranties
The App, including all content, services, and information, is provided "as is" and "as available" without warranties or representations of any kind, express or implied. To the fullest extent permitted by law, Reev Tech Inc. disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that results obtained from it will be accurate or reliable.
14. Limitation of Liability
To the fullest extent permitted by law, Reev Tech Inc. and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of (or inability to use) the App, even if advised of the possibility of such damages. To the extent liability cannot be wholly excluded, our total aggregate liability arising out of or relating to the App shall not exceed the greater of the amount you paid us in the twelve (12) months before the claim or CAD $50. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
15. Indemnification
You agree to indemnify and hold harmless Reev Tech Inc., its developers, and their affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the App, your User Content, or your breach of these Terms.
16. Privacy
We respect your privacy. Information collected through the App is governed by our Privacy Policy, which explains how your data is collected, used, stored, shared, and protected — including how meal and ingredient images you submit are processed for AI analysis, and how scanned barcodes are used to provide product information. Please review the Privacy Policy at https://processedapp.com/privacy/.
17. Termination
You may stop using the App and delete your account at any time. We may suspend or terminate your access to the App, with or without notice, if you breach these Terms or if we discontinue the App. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will continue to apply.
18. Governing Law & Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the App will be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
19. Changes to the Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes through the App or by email. Your continued use of the App after any such change takes effect signifies your acceptance of the revised Terms.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable one that most closely reflects the intent of the original.
21. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reev Tech Inc. regarding the App and supersede any prior agreements on that subject.
22. Contact
For any questions regarding these Terms, please contact us:
Reev Tech Inc.3080 Yonge Street, Suite 6060
Toronto, Ontario M4N 3N1, Canada
Email: [email protected]